About

True Connections was founded by Hendrika (Irma) Hilkens in 2018. She moved to Australia in 2009 from The Netherlands, where she worked as a behaviour support consultant in a large Disability Organisation. Hendrika has a natural curiosity for human behaviour and is committed to finding ways to understand people’s choices and work alongside them with compassion. She is an advocate for people’s human rights in how they are supported in their daily life.

Hendrika has been practising Support Coordination for almost 4 years and has grown the company from a Sole Trader to a Trust, supporting over 80 participants. The company’s growth has come from her dedication and responsiveness in ensuring a quality service.

She has a passion for making a difference by connecting with people from all walks of life from a place of non-judgment and compassion. Her drive to grow True Connections has been to create a safe place where people feel appreciated and valued. The NDIS can be overwhelming and create anxiety for many; it has been amazing to watch the relief in our participants when we create a clear path forward.

Hendrika attempts to inspire her team to slow work down and connect with their participants, ensuring they feel validated and understood. It is believed that the trust that will develop will support the journey in achieving outcomes and allowing positive changes in life.

She aims to be a leader and an advocate in raising the standard of quality disability services by standing up for participants who are not well supported.

When she’s not working, Hendrika spends time with her daughter Jools, creating adventures and becoming immersed in the world of imagination…

Meet the Team